New to fatherhood and virtual care

Fatherhood changes everything. For Keegan, a new dad living just outside of Boston, it's been the most amazing – and busiest – year of his life. Juggling his new role, a demanding job, and even a furry friend, Keegan, like many new parents, found his own health taking a backseat. Then, his doctor's office abruptly closed.

"The idea of finding a new primary care doctor felt daunting," Keegan admits. But a challenging situation led him to an unexpected solution: Firefly Health, a virtual-first primary care provider offered through his insurance.

"I'd tried telehealth before, but this was different," Keegan explains. Instead of rushed appointments and impersonal interactions, Firefly provided a comprehensive care team. A doctor, nurse practitioner, nurse, and health guide collaborated to understand Keegan's full health history during an initial 45-minute appointment.

"I don't know the last time a doctor spent that kind of time with me," Keegan marvels.

Firefly's approach extends beyond just lengthy appointments. They equipped Keegan with a blood pressure cuff for at-home monitoring and facilitated seamless referrals to specialists. Now, managing his health is as easy as sending a message or hopping on a video chat – anytime, anywhere.

This accessibility proved invaluable when Keegan battled a bout of COVID-19. "My fever spiked to 103.7, and I felt awful," he recalls. "I was ready to head to the ER, but I texted Firefly first." His care team promptly reassured him, offering advice that ultimately avoided an unnecessary emergency room visit.

For Keegan, who's focused on staying strong, managing his allergies, and maintaining a healthy weight, Firefly has been the perfect solution. "I'm no longer driving across the city and wasting time in waiting rooms," he says. "And I'm actually taking better care of myself, which is more important than ever now."

Keegan's experience has been so positive that he's convinced his wife to join Firefly, and he's spreading the word to his friends. "No more waiting rooms for us," he declares. "I'm spending that time with my family instead."

Firefly Health is proving that prioritizing your health doesn't have to be a burden, even amidst the chaos of new parenthood. With its innovative approach to care, Firefly empowers individuals like Keegan to take control of their well-being, no matter how busy life gets.